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Emergency · 24×7

Under cyber attack?

Call now — speak to a responder.

+91 93229 37312

Individuals hit by online financial fraud: call the National Cyber Crime Helpline 1930 and report at cybercrime.gov.in.

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Do this now

First steps while you wait

These protect your evidence and stop the damage spreading. Don't worry if you can't do them all.

  1. Disconnect the affected device from the network — unplug the cable, switch off Wi-Fi.
  2. Do not format, reinstall or delete anything.
  3. Do not reply to or pay the attacker before speaking to an expert.
  4. Take photos or screenshots of ransom notes and error messages.
  5. Note the time you first noticed the problem.
  6. Change passwords from a clean, different device.
  7. Preserve logs and do not overwrite backups.
  8. Tell your management — and call us.
What happens next

From your call to recovery

  1. We answer

    A responder takes your call or WhatsApp message and listens to what is happening.

  2. Case ID issued

    Your incident gets a reference so every action and piece of evidence is tracked.

  3. Triage & containment guidance

    Immediate steps to stop the spread and preserve evidence, tailored to your situation.

  4. Responder assigned

    A named responder leads investigation, eradication and recovery — remotely or on site.

  5. Regulator-reporting support

    We help you prepare CERT-In, RBI, SEBI or IRDAI reports and stakeholder communication.

Reporting

Regulator deadlines are short

Regulated entities may have to report incidents to CERT-In within 6 hours, and to RBI / SEBI / IRDAI as applicable. We help you prepare the report.

Individuals

Lost money to online fraud?

Call the National Cyber Crime Helpline 1930 as soon as possible and file a complaint at cybercrime.gov.in. Also inform your bank immediately.

Get an IR retainer before you need one.

Pre-agreed contacts, playbooks and committed response times — so the next incident starts with a plan, not a panic.

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