VAPT
Find and fix weaknesses in apps, APIs, networks and cloud before attackers exploit them.
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24/7 Cyber Incident Response
Call us when it matters: triage, containment, recovery and regulator reporting support.
The problem
A breach or ransomware attack is chaos: systems down, customers calling, management asking questions and regulators expecting a report. Decisions made in the first hours shape the outcome.
Our incident response team helps you take control: understand what happened, contain it, recover safely and meet your reporting obligations, including CERT-In 6-hour reporting.
What's included
- Hotline, WhatsApp and email intake
- Triage and scoping
- Containment guidance and support
- Eradication of attacker access and malware
- Recovery and safe return to operations
- Regulator reporting support (CERT-In, RBI, SEBI, IRDAI)
- Internal and customer communication templates
- Post-incident report and lessons learned
- IR retainer plans
Deliverables
What you receive
- Case ID and a named point of contact
- Containment and recovery action plan
- Draft regulator incident report for your review
- Post-incident report with root cause and timeline
- Hardening recommendations to prevent recurrence
Standards & method
How we work
- NIST SP 800-61 (Computer Security Incident Handling Guide)
- CERT-In Directions (2022)
- MITRE ATT&CK
- ISO/IEC 27035
Timeline
How an engagement runs
Durations depend on scope and are fixed in your proposal.
Call
Reach us by phone, WhatsApp or email; a case ID is issued.
Triage
Understand what is happening and give immediate containment guidance.
Contain
Stop the spread and preserve evidence.
Eradicate and recover
Remove the attacker and restore operations safely.
Report
Support regulator reporting and deliver the post-incident report.
Who needs it
Built for
- Any organisation facing an active cyber incident
- Banks, NBFCs and payment companies
- SEBI-regulated entities
- Insurers
- Hospitals and health-tech firms
Regulator mapping
Helps you align with
CERT-In
Service providers and intermediaries
RBIScheduled commercial banks and small finance banks
SEBI CSCRFMarket infrastructure institutions (MIIs)
IRDAILife, general and health insurers
DPDPAny organisation processing digital personal data in India
Regulatory references (SEBI, RBI, CERT-In) indicate the frameworks we help clients align with, not endorsement by any regulator.
FAQ
24/7 Incident Response — common questions
What should we do first?
Disconnect affected devices from the network, do not delete or reinstall anything, and call us. Our Emergency page has a full "do this now" checklist.
Do we have to report the incident to CERT-In?
Many organisations must report certain incident types to CERT-In within 6 hours of noticing them, and regulated entities may also have to inform RBI, SEBI or IRDAI. We help you prepare the report.
What is an IR retainer?
A pre-agreed arrangement so that terms, contacts and onboarding are done before an incident happens, letting us start faster when you call.
Related services
Security Audit
Independent review of your systems, controls and architecture against the rules you must follow.
Learn more about Security Audit →Lifetime Small Security Audit
A lightweight, recurring security health-check with a clear A–F scorecard. Contact us for details.
Learn more about Lifetime Small Security Audit → Book a consultation
Talk to us about 24/7 Incident Response
Share a few details and a founder-led team will come back with scope, approach and a proposal.
support@trustnetsecure.com · +91 93229 37312 · +91 88300 61438
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